Claire Harper.
Claire Harper is the former Head of Customer Acquisition at Ocado and Head of Online Marketing at Sainsbury’s and Argos.
From revolutionising grocery shopping at Ocado to relaunching Sainsbury’s multi-channel experience, Claire blends strategic vision with entrepreneurial energy to deliver measurable results. An expert in retail, digital marketing, branding, and enterprise, she has built a career on driving innovation and cultural transformation.
Claire's career spans some of retail's biggest names and most pivotal moments. She reinvented Argos during a hostile takeover, joined Ocado as its first Head of Customer Acquisition, and was headhunted to Sainsbury's as part of CEO Justin King's leadership team. She later became the first female board director at Mamas & Papas. Today, she leads commercial and marketing for London Pulse Netball Club, applying her retail expertise to drive growth through strategic partnerships and sponsorships.
keynote speeches.
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An insight into the essential tools to succeed in capturing the hearts and minds of new and loyal customers.
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How to ensure your brand continues to adapt and develop its customer strategy in a constantly changing retail and digital market.
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How to challenge the status quo and prove that the male-dominated world in business and retail is no longer a reality.
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Why leading from the front, embracing change, developing talent and empowering colleagues is a good recipe for achieving success with a highly motivated, positive and energetic team.
videos.
Speaking Highlight
frequently asked questions.
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Claire focuses on branding, customer strategy, leadership, change management, and women in business.
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She is typically engaged for keynote-style sessions within conferences, leadership programmes, and industry events.
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Beyond keynote presentations, she can take part in moderated discussions and leadership conversations exploring brand, growth, and culture.
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She engages with senior leaders, leadership teams, and professional audiences across retail, consumer, and corporate sectors.
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Her approach is practical, engaging, and commercially grounded, shaped by deep industry experience and real-world commercial insight.
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She adapts her insights to organisational context, audience seniority, and market dynamics.
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Claire Harper's leadership and branding insights resonate across international markets.
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Pricing for Claire is influenced by factors such as event location, format, and time commitment. Speaking Office ensures fee consistency across all enquiries, whether via speaker bureaus or direct clients, so that pricing remains aligned and non-competitive across channels. Accurate and up-to-date pricing can be provided once event details are shared, ensuring alignment with both the client’s requirements and Claire’s long-term positioning.
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Speaking Office aims to respond promptly to all enquiries regarding Claire, typically within one business day. Response times may vary slightly depending on event complexity and time zone, but all enquiries are handled with care and attention.
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Claire is available for virtual and hybrid events, as well as in-person engagements, depending on availability and event requirements. Speaking Office can advise on the most appropriate format based on audience, objectives, and technical considerations.
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Advance booking is recommended for Claire, particularly for peak periods and international events. While shorter lead times can be accommodated, early enquiry allows for greater flexibility and planning.
Find out more about Claire: linkedin
How do I book Claire for a speech?
To book Claire for a speech, contact her speaking agent: